Services | Viking Mechanical

Keeping it Local. Support Local

Keeping it Local. Support Local.

Audi, BMW, Skoda, Peugeot or any other European vehicle owners?

Viking Group have technicians fully qualified to service and diagnose European manufactured vehicles.

As an approved repair centre and by using OEM parts we protect your new car warranty.

Experienced, qualified technicians to look after your asset in our state of the art facilities.

No need to travel great distances for log book servicing for your BMW Audi VW or Jaguar, bring it to the locals and rest assured your car in in safe hands.

Schedule Your Auto Maintenance Service Today

We understand how important your car, truck or SUV is to your daily schedule. Whether you’re using your vehicle for a morning commute or a cross-country road trip, you should contact our experts to ensure peak performance. Our goal is to keep your vehicle safe, fuel efficient and performing at its very best. Customers come to us for real solutions to all vehicle systems – engine, mechanical and electrical. Our team has over 80 years of combined experience in the auto repair industry. Give us a call today at 07 4952 6510 to schedule your next auto repair appointment. Next time you’re in the area, feel free to stop by. We gladly accept all of our walk-ins!

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The First Line of Defence for your Diesel Engine

Carsguide Australia has posted that Australia is running some of the dirtiest, most emission-intensive fuels in the world. This causes major problems for the consumer. Car companies like Volkswagen say they can’t give us the best technology available because their most modern vehicles are not designed to run on our low-quality fuel.

Without regular maintenance, dirty fuels can cause very costly repairs but with Direction-Plus they ease the pain with their range of pre-filter kits and fuel additives.

Direction-Plus™ is one of Australia’s most trusted brands for supplying technically superior, best in class kits & accessories for diesel-fuelled passenger 4×4 vehicles. Direction-Plus™ Pre-Filter kits protects your diesel engine against water and particle contamination’.

Provent® oil separator kits protect your modern diesel engine by substantially reducing the amount of oil entering the engine from blow-by gas in the crankcase ventilation system.

PRELINE-Plus® pre-filter kits include an intuitive multi-stage water alert that separates it from other kits on the market. The PRELINE-Plus® system is tailored to the most modern diesel direct injection systems for diesel engines. Diesel fuel additives and test kits designed to protect and get the highest level of performance out of your diesel engine.

Our industry knowledge and experience ensures you receive quality advice and reliable parts the first time, every time.

How do you know you have contaminated fuel?

You have a hard time starting car. If the problem is the fuel filter, and it isn’t changed soon, you may find that your vehicle won’t start at all.
Misfire or rough idle. …
Vehicle stalling. …
Fuel system component failure. …
Loud noises from the fuel pump.

Get Your Vehicle Parts From Viking Mechanical

We have decades of auto service excellence, and are ready to service all makes and models of vehicles. At Viking Mechanical, we take our time getting to the bottom of any performance issue. Come to us first to avoid time-consuming misdiagnosis and incorrect part replacements. We’ll make sure your vehicle leaves our shop in much better condition than when it arrived. Save time and money by receiving the right auto service and part replacement the first time! Make us your first and last stop. Give us a call today at +61 7 4952 6510 to book your part replacement service. Next time you’re in the area, feel free to stop by to meet our experts. We gladly accept all walk-ins.

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Quality Maintenance For Diesel Engines

DPF Cleaning

A DPF (diesel particulate filter) is designed to remove diesel particulate matter or soot from the exhaust gas of a diesel engine and prevent particles from being released into the atmosphere. Viking Mechanical and Dieseltec QLD are one of the very few companies in Queensland that operates a DPF and catalyst cleaning machine. The cleaning process uses the patented European technology and machinery that guarantees the complete removal of PM (particulate matter), cerium and oil deposits without damaging the filter.

We’re here to protect the environment from the harmful contaminants created by the diesel exhaust system. This filtering and cleaning process is part of every responsible diesel motorists job as an owner. We’ll take your diesel exhaust gas from contaminated and hazardous to cleaner and greener as we apply our effective DPF or catalyst cleaning process. Every diesel engine throughout this area needs our exclusive DPF cleaning equipment to ensure its safe operation and protection of the environment.

Clean Your Diesel Particulate Filters & Catalyst

As with any filter, its job is to “filter” or trap pollutants, and your DPF needs to be cleaned regularly to ensure your vehicle performs at its best. The DPF clean will do wonders for your diesel’s efficiency and its overall performance.

Our exclusive filtering equipment protects the environment from harmful toxins or any particles from being released into the atmosphere. Avoid costly repairs by staying on top of the DPF’s condition.

Your DPF should be cleaned every 100 to 200 000 kilometres (or less for more severe service applications). The following are a few of the benefits to your next DPF Cleaning:

Avoid replacement costs and extend filter life – Regular cleaning helps extend the life of your filter as soot and ash collected in the DPF can damage or destroy it.
Improve fuel economy – A clean DPF helps your engine perform at peak power and efficiency.
Reduces downtime – Over time, ash builds up in the filter causing air flow restriction. This reduces engine efficiency requiring more fuel, more turbo boost and more power, leading to additional maintenance costs over time.

Book Your DPF Cleaning Today!

Removal of the DPF or using a delete pipe carries great risks. These include EPA fines, voiding of insurance policies in the event of an accident, as well as engine shutdown due to the ECU malfunction. The ECU will assume the DPF requires regeneration causing large clouds of unburnt or partially burnt diesel. It is against the law to remove or modify the DPF on any vehicle in Australia. Come to Viking Mechanical in Mackay, Queensland for expert diesel particulate cleaning services you can trust!

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IVECO

IVECO Dealer Mackay

Every driver and transport business know how important it is to be able to rely on a service support network that takes care of their investment with speed and professionalism.

As an IVECO dealer in Mackay, our name is next to one of the top global leaders in the transport industry. We have access, as a Dealer, to a large variety of tools, parts and support at local, national and international level and can maintain your fleet of IVECO Trucks/vehicles to the highest standards.

Trained, professional technicians providing support and assistance in every situation, you also have the guarantee of genuine 100 percent IVECO replacement parts, ensuring the performance and integrity of your vehicle is always maintained.

IVECO designs, manufactures and markets a wide range of light, medium and heavy commercial vehicles, off-road trucks, and vehicles for applications such as off-road missions.

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Preventative Maintenance

Preventative Maintenance Services

All Makes & Models

Whichever vehicle make has you on the road, Viking Mechanical has the team and the equipment to provide the appropriate services. We believe in performing quality preventative maintenance to make sure you avoid costly repairs and breakdowns. We’ll enhance your vehicle’s engine performance and longevity. We use state-of-the-art tools and equipment to provide all preventative maintenance services like oil changes, tune-ups, maintenance inspections, air conditioning service, engine diagnostics, electrical services, fluid services and more. Our team of experts considers your vehicle’s age, your driving habits, and the manufacturer’s recommendations when booking the next service. No matter what your service needs are, we can handle them – from routine maintenance to major overhauls. Choose Viking Mechanical because we get your repairs right the first time! When customers leave our facility, they know they’ve received the best vehicle services possible.

Diesel Fuel Injection Diagnostics

Specialists in diesel technologies and DPF cleaning, Viking Mechanical finds out exactly what’s happening under the bonnet with our advanced diagnostic equipment. We provide top quality DPF (diesel particulate filter) cleaning services for your diesel engine. Remove the harmful diesel particulate matter or soot from the exhaust system. Our cleaning process uses the industry’s most sophisticated technology and machinery. We are the only authorised Bosch Diesel Centre in the Mackay area. This means we use the best tools, test equipment, parts, specifications and training from the manufacturers. All of the fuel injection components and specifications adhere to the manufacturer’s quality and standards. For quality diesel system repairs, maintenance and cleaning services, come to Viking Mechanical.

Viking Mechanical is here to keep your vehicle at peak performance. We do this with quality maintenance service plans that help you avoid costly repairs. Avoid a misdiagnosis or an unnecessary repair by trusting your vehicle to our highly qualified technicians. All makes and models, foreign and domestic we use advanced diagnostic technology to exacting standards. Our services will improve your vehicle’s overall performance and efficiency. This will increase your engine’s longevity and help you retain your vehicle’s resale value. Give us a call today at +61 7 4952 6510 to book your next diesel service or vehicle service appointment. You can save time by booking your appointment right now, using our convenient online booking system. Next time you’re in the area, feel free to stop by to meet our experts.

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Air Conditioning Service in Mackay, QLD

Control Your Cabin’s Climate

Vehicles Ready For the Season – Quality A/C Service

Your vehicle can be unbearable when the air conditioning is malfunctioning. Make certain that your car, truck or SUV is equipped with the appropriate parts and maintenance services. It’s a wise practice to bring your vehicle to Viking Mechanical in Mackay, QLD before there is a drastic change in the weather. A functioning A/C system will make your road travel as comfortable as possible. Keep your vehicle and your fellow passengers as cool as can be. Our team checks all the A/C components and makes sure that all fluids are flushed, refilled or exchanged as necessary.

Drive in Comfort – We Fix Air Conditioners

Stay ahead of the temperature change with a working heating and cooling system for your car. Air conditioners are famous for breaking down at the wrong time. Don’t drive in discomfort any more. Our qualified air conditioning service technicians will have your air con working in no time. It’s hard to be comfortable when you can’t control the climate of your vehicle’s cabin. We specialise in all air conditioning maintenance or installation services. We handle everything from minor air conditioning maintenance appointments to major air conditioning services, installations and overhauls. Let us meet all of your vehicle’s air conditioning needs.

Make a Booking Today For A/C Service

Today’s a great day to make a booking for your vehicle’s optimal air conditioning service. Give us a call at +61 7 4952 6510 and we’ll let you know exactly how we can help you. You’ll drive away behind the wheel of a fully-serviced air conditioning system. Cool down in hot summer afternoons in January, and keep warm in winter nights in July. You can depend on us for the best quality parts, tools and service techniques. To save time, use our convenient online booking system. Next time you’re in the area, feel free to stop by to meet with our air conditioning service experts. Refrigerant Trading Authorisation Number AU38017.

Bacteria in a car air conditioning system from SMP2020

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New Car Warranties (FAQ)

New Car Warranties – Frequently Asked Questions

These FAQ’s are provided as an information aid to our customers and to assist in dispelling the myths surrounding new car servicing and manufacturers warranties. The Australian Competition and Consumer Commission (ACCC) also provide guidance on their website.

Question: A Dealer told me I’ll void my warranty if you service my car, is that right?

Fact: There is NO requirement to service your car at a manufacturer’s dealership to preserve:

any manufacturer’s warranty (that may apply to your vehicle);
any state or territory based statutory warranty (that may apply to your vehicle); or
your rights to Consumer Guarantees (formerly known as implied statutory warranties).

Question: What steps will you take to protect my warranty?

Fact: We are qualified to carry out log book servicing and we ensure that work is done according to the manufacturer’s specifications, using appropriate quality parts and lubricants where required.

Question: How long should my Consumer Guarantees apply?

Fact: It’s a common misconception that your Consumer Guarantees have a specific time limit. Whilst a manufacturer may choose to put a time limit on their warranty, this cannot replace your Consumer Guarantees. Protection provided under Australian Consumer Law will take into account the purchase price, realistic time expectations of when a failure may occur, any advertising claims and the conditions under which a vehicle should operate. A manufacturer’s warranty is in addition to, not in lieu of your Consumer Guarantees.

Question: What if I have a warranty claim – can you fix that?

Fact: Should you have a warrantable defect, it may be a condition of the warranty that any work to replace or repair the defect is carried out at a dealer workshop/s. However, the manufacturer may still choose at their discretion to allow us to do the work on their behalf.

Question: Can you stamp my logbook?

Fact: We can and WE WILL stamp your log book to verify the work has been conducted by fully qualified staff according to manufacturer’s specifications, using appropriate quality parts.

Question: Will having my car serviced here preserve my resale value?

Fact: Evidence of a well maintained car will usually augur well for upholding resale value.

Question: What about extended warranty or specific ‘service plans’?

Fact: Motor vehicle dealers sometimes offer their own extended warranties on vehicles, which usually kick in after the manufacturer’s warranty and may stipulate that the vehicle must be serviced by the actual dealer offering the warranty. They are generally within their right to impose this condition, although we add the caution that such warranties are not always what they seem and we are happy to advise you on the conditions and relative value before you commit to any service plan.

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RACQ Trusted Repairer

Are you looking for a mechanic you can trust? As a RACQ Authorised Repairer you can be assured of a high level of service.

Complying with RACQ’s high standard of service, our expert team of automotive technicians can perform general and specialists’ repairs, including auto-electrical, air-conditioning, radiator repairs and automatic transmissions. Mechanical checks, pre-purchase inspections and safety certificates are performed to the highest standards and detailed reports are supplied with each inspection.

Caravanners and 4 x 4 travellers can be assured of a RACQ approved repairer you can trust. As a specialised diesel center we can service, repair and supply parts on all makes of diesel vehicles. Our details are listed on the RACQ website for further information

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All Makes & Models

Schedule Your Auto Maintenance Service Today

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